1-Legal Age Requirement

By accessing this website or purchasing any products, you confirm that you meet the legal smoking age in the Province of Ontario. The sale of tobacco products to individuals under the legal age is strictly prohibited.

2-Product Availability

All products displayed on this website are subject to availability. Queenston Havana reserves the right to limit quantities, modify or discontinue products, or cancel orders at its sole discretion.

3-Pricing & Payments

All prices are listed in Canadian Dollars (CAD) and may change without prior notice. Queenston Havana reserves the right to correct pricing errors and cancel any orders impacted by such errors. Payment must be successfully verified before an order is processed.

4-Order Acceptance

An order confirmation does not constitute acceptance of your order.

Queenston Havana may refuse or cancel any order for reasons including, but not limited to:

  • Unsuccessful or incomplete payment verification
  • Failure to meet age‑verification requirements
  • Suspected fraud, misuse, or unauthorized activity
5-Shipping Limitations

We ship exclusively within the Province of Ontario. Tobacco products cannot be shipped outside Ontario or internationally under any circumstances.

6-Returns & Refunds

All cigar sales are final. Returns or exchanges are only accepted in cases of verified damage or manufacturer defects, as outlined in our Return Policy.

7-Limitation of Liability

Queenston Havana is not liable for any indirect, incidental, or consequential damages arising from the use of this website or from products purchased through it. Use of this site is at your own risk.

8-Intellectual Property

All content on this website—including text, images, graphics, logos, and branding—is the exclusive property of Queenston Havana. Reproduction, distribution, or use of any content without prior written consent is strictly prohibited.

9-Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the applicable laws of Canada.

10-Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us:

📧 info@queenstonhavana.com 📞 +1 (905) 561‑3360